Lavender Farm near Fall City

ADA & Accessibility

The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990. The ADA is civil rights legislation which requires that persons with disabilities receive transportation services equal to those available on the fixed route service. It is the policy of Mt. Si Senior Center and SVT that, when viewed in their entirety, services, programs, facilities, and communications provided by Mt. Si Senior Center, directly or by a contracted service provider, are readily accessible and usable to individuals with disabilities to the maximum extent possible. (49. CFR 37.105)

Securement Policy

Drivers will use front and rear tie-downs to secure mobility devices. Drivers will secure mobility devices at the strongest parts of the device. The mobility device will be secured front-facing unless otherwise requested by the rider. Drivers will assist riders with securement systems, ramps, and seatbelts. SVT cannot refuse to transport someone whose mobility device cannot be satisfactorily restrained provided that mobility device fits within the definition described in “Approved Equipment” below. (49 CFR 37.165)
Approved Equipment
In order to accommodate a rider’s wheelchair or power scooter on a SVT vehicle it must meet the following standards:

• The equipment must have 3 or 4 wheels.
• The measurement of the equipment must be no more than 30” wide and 48” long, including footrests and backpacks.
• With respect to wheelchair and rider combinations that are larger or heavier than those to which the design standards for vehicles and equipment of 49 CFR 38 refer, SVT must carry the wheelchair and rider if the lift and vehicle can accommodate them
• SVT may decline to carry a wheelchair and rider if the combined weight exceeds that of the lift specifications or if carriage of the wheelchair is demonstrated to be inconsistent with legitimate safety requirements
• SVT is not required to permit wheelchairs to ride in places other than designated securement locations in the buses
• Walkers must be collapsible and stored between seats.
• Equipment must be in good working order, with batteries charged, tires inflated, brakes working, and all parts secure.

Other Power-Driven Mobility Devices (OPDMD)

Defined: An OPDMD is any mobility device powered by batteries, fuel, or other engines that is used by individuals with mobility disabilities for the purpose of locomotion, whether or not it was designed primarily for this use. OPDMDs may not include golf carts, electronic personal assistance mobility devices such as the Segway ® Personal Transporter (PT), or any mobility device that is not a wheelchair, which is designed to operate in areas without defined pedestrian routes.
SVT will make reasonable modifications to permit individuals with mobility disabilities to use OPDMDs unless there are with legitimate safety concerns including substantial risk of serious harm to the immediate environment or other people, blocking pathways in the vehicles or other safety concerns.

Mobility Device Brakes

When occupying a lift or securement area, it is recommended that riders apply the brakes on their mobility devices: however, they are not required to do so. With power chairs or scooters, it is mandatory that the power switch be turned to the “off” position when the lift is in motion.

Pick Up and Delivery Feasibility

SVT vehicles will only use building access roads (parking lots, loading/unloading areas, driveways and alleyways) when it is determined to be safer than picking up or dropping off at the curb and it is determined that the access road can safely accommodate SVT vehicles and that customers can safely board and de-board. SVT may, on occasion, refuse rides if there is not adequate space to maneuver the vehicle. Drivers may request a site visit take place to assess the situation

Service Animals

Snoqualmie Valley Transportation is a pet-friendly transportation service. We realize the importance for our riders to be able to travel with their pets and to help them get to veterinary appointments, grooming, go to the dog park, animal boarding or daycare.

We can safely help our riders and their pets with their transportation needs below is an outline for SVT Policies for pets and services animals.

General Guidelines

Animals other than dogs are not allowed on the bus unless they are in a container or carrier except for miniature horses that are trained service animals. (Miniature horses range in height from 24 inches to 34 inches measured to the shoulders and weigh between 70 and 100 pounds.)

  1. The service animal must be on a leash, tether or harness unless use of such a device would interfere with the task the service animal performs or the person’s disability prevents use of such devices.
  2. The service animal must remain under control of the owner and behave appropriately at all times.
  3. All dogs must be housebroken
  4. Riders take full responsibility for their pet or service animal, this includes:
  • Any damages it may cause on the bus
  • Aggressiveness to other riders
  • Drivers may request the removal of a pet or service animal from the bus if it creates a hazard or disturbance or is being destructive
  1. Rider is responsible for cleaning up any feces, urine and/or motion-sickness vomit caused by their pet or service animal
  • Drivers may ask a rider and their dog, even if it is a service animal, to leave the bus if the dog defecates, urinates, or gets sick on the bus
  1. Pets may not occupy seats; they must remain either on the floor at the owner’s feet, sit on their owner’s lap or in the aisle, provided they do not cause a safety or tripping hazard.
  2. Service Animals may occupy a seat only if there is available seating. Passengers have first priority for seating.
  3. Drivers may ask riders with an animal, wishing to board the bus, whether it is a service animal or a pet.
  4. SVT and its drivers reserve the right to prohibit animals which are deemed to be a nuisance due to barking, unclean appearance, exhibit signs of Kennel Cough, exhibits, or has exhibited, aggressiveness to passengers; or if such animals, due to size, restrict the capacity of the bus, or may hamper the safety of passengers.
  • Drivers have a right to refuse transportation to a rider’s pet if there has been a history where that rider demonstrated lack of control over their pet or it has shown aggression

Fares for pets

  1. Service animals ride free unless they occupy a passenger seat.
  2. Riders with dogs will pay an added fare for having their dog on board. The fare will be the same current fare as the rider pays.
  3. Pets transported in a carrier ride free.

A service animal is any guide dog, signal dog, or other animals individually trained to work or perform tasks for an individual with a disability. For animals to ride SVT:

  • The animal must be on a leash or in a container, remain under control of the owner, and behave appropriately. If on a leash, the animal must remain at the rider’s feet or on their lap.
  • The animal must not sit on a vehicle seat or block the aisle.
  • Birds, reptiles, amphibians, rodents, and cats must be kept in an enclosed carrier/container.
  • Snoqualmie Valley Transportation reserves the right to refuse passage to any service animal that poses a direct threat to the health and safety of other customers and Snoqualmie Valley Transportation personnel.
  • The rider with the service animal is solely responsible for any damage caused by the animal.

What is a service animal?
According to Washington State RCW 49.60.218 a service animal is defined as (a) “Service animal” means any animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The work or tasks performed by a service animal must be directly related to the individual’s disability. Individually trained miniature horses are also noted in the RCW as an acceptable service animal. The driver may ask, “Is this a service animal?” and “What service does it perform?”

Personal Care Attendants

If you require a Personal Care Attendant (PCA) to assist you while you travel due to a disability, your PCA is eligible to ride fare-free. The PCA must get on and get off the bus at the same locations as you in order to ride fare-free when a fare would normally be charged.