This page is not for ride requests or ride cancellations.

This page is for general information requests and feedback only. It is checked every 2-3 days.

Email:
mreinert@svtbus.org

If you have a specific ride request, call us at 425-888-7001.

Physical address:
Snoqualmie Valley Transportation
PO Box 806
1308 Boalch Ave NW
North Bend, WA 98045

Office Location: Click Here for Map / Directions

425-888-7001: Phone –Snoqualmie Valley Transportation
425-292-9977: Fax – Snoqualmie Valley Transportation
425-888-3434: Phone – Mt Si Senior Center
425-888-3837: Fax – Mt Si Senior Center

SVT Hours of Operation:
Monday – Friday, 5:30 AM until 9:30 PM
425-888-7001

Mailing address:
Mount Si Senior Center
PO Box 806
411 Main Ave S.
North Bend, WA 98045

Mt Si Senior Center Hours of Operation:
Monday – Friday, 9 AM until 4 PM
425-888-3434

Email:
mreinert@svtbus.org

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Snoqualmie Valley Transportation

Snoqualmie Valley Transportation provides transportation in North Bend, Snoqualmie, Fall City, Preston, Carnation, and Duvall. Call 425-888-7001

Snoqualmie Valley Transportation17 hours ago

Given a choice, would you prioritize faster or more frequent transportation service? Take the Snoqualmie Valley Transportation Coalition (SVTC) new online survey and select your top three choices from a list of more than a dozen transportation priorities. Take the survey at https://www.surveymonkey.com/r/SnoValley After completing the survey, you will have the option to enter a drawing for a chance to win a $50 grocery gift card! The survey is open now through Friday, September 6.

Snoqualmie Valley Transportation Survey

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Snoqualmie Valley Transportation5 days ago

With the set up for Railroad Days in full swing in Old Town Snoqualmie, the Valley Shuttle is being rerouted. We will be following the detour going northbound on Maple St and southbound on Silva St between Newton St to Fir St.

Northbound the reroute will miss bus stops 64332 (Railroad and Newton) and stop 82425 (Adventure Bowl).

Southbound the reroute will miss bus stop 64399 (Hwy 202 and River St.)

Please call us at 425-888-7001 if you have any questions.

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Snoqualmie Valley Transportation1 week ago

Have you taken the survey yet? The future of Valley transportation is in your hands. PLUS - you might win a grocery gift card! Do this today! We need to know what YOU want! www.surveymonkey.com/r/SnoValley

Snoqualmie Valley Transportation Survey

Take this survey powered by surveymonkey.com. Create your own surveys for free.

surveymonkey.com

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Snoqualmie Valley Transportation3 weeks ago

Job opening: Dispatcher. Hours: M-F, 1pm-9:30pm. Pay: starts at $16/hr plus benefits. Benefits are at no cost for employee-only coverage. Medical, dental, vision, 401(k) with 5% match, vacation, sick leave. Be part of a fun and thriving team. Come on down and get an application today! Or download an app and drop it off...1308 Boalch Ave NW, North Bend. 888-7001

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Snoqualmie Valley Transportation3 weeks ago

More info on that dispatcher job: General Summary of Position:
The dispatcher is responsible for on-time delivery of service and monthly reporting. The dispatcher routes the drivers and vehicles, covers for service interruptions, and reschedules rider trips due to lateness or other schedule change requests. The dispatcher balances vehicle and driver resources while maximizing productivity and service quality. The dispatcher responds to emergency situations ensuring that safety is maintained and drivers feel supported. Dispatchers and their great communications are the glue that holds SVT together.

Dispatcher Job Description

The dispatcher position is responsible for on-time delivery of service and monthly reporting. The dispatchers handles rider and driver inquiries, cover for service interruptions, and reschedules rider trips due to lateness, ready early, or other schedule change requests. The dispatcher is responsible for all communications responding to passenger and driver requests, balancing vehicle and driver resources, and maintaining on-time performance while maximizing productivity. In order to maximize productivity while maintaining quality of service standards, the dispatcher/scheduler must be well organized. The dispatch office must have necessary information readily available, electronically or through posted information or a combination of both and collaborate well to ensure that information is accessible to those who need it in a timely fashion.

Dispatch/scheduler responsibilities may include:
o Coordinating the transportation needs of riders with the vehicles in service
o Dispatching trip requests to drivers so that drivers can arrive at the passenger pickup address on time
o Following the ride booking policy
o Acting as troubleshooter for driver problems
o Monitoring and updating driver and/or vehicle locations
o Monitoring late trips and proactively reassigning trips to maintain on-time performance
o Creating processes as required or requested to ensure smooth service delivery and sustainability of business
o Assisting passengers with trip changes or trip requests including same day ride requests
o Checking on status of drivers
o Handling emergency situations
o Scheduling driver’s work hours, downtime and lunch breaks
o Summarizing statistical data including number of rides provided to rider by type, by hour, service hours, mileage, etc.
o Keeping track of no-shows
o Keeping accurate vehicle maintenance logs including necessary record keeping
o Vehicle assignments including updates to affected drivers
o Arranging for vehicle service
o Providing timely reports to management as requested and recurring reports as required by the business
o Create seamless information flow to keep all necessary parties informed from shift to shift
o Other duties as assigned

To accomplish these duties, the dispatcher must have the following knowledge and skills:
o Good knowledge of the service area
o Ability to handle large amounts of data
o Ability to remain calm during an emergency and to follow any company procedures/policies created for the situation
o Good organizational skills
o Good listening skills
o Empathetic attitude
o Ability to work with many different types of people
o Pleasant and articulate voice
o Ability to sit for long periods of time
o Accurate typing skills and the ability to proofread work
o Ability to work with complex computer programs
o Exhibit support of the company and its policies and practices

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Snoqualmie Valley Transportation3 weeks ago

Want a great swing shift job? SVT is hiring for a dispatcher! Call 425-888-7001 for more info! M-F f/t with benefits.

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